Sure. LiTime covers all product warranties and services from Ampere Time. The warranty and service for products purchased from Ampere Time continue as usual. If you have any questions or need assistance in using our products, feel free to email us at support.ca@litime.com or support.ca@amperetime.com.

LiTime offers the same quality, the same service, and the same price for the identical models sold by Ampere Time. Additionally, LiTime occasionally provides special offers. If you're considering expanding your existing battery system, we recommend purchasing LiTime products of the same model for series and parallel connections.

Yes, you can interconnect Ampere Time and LiTime batteries of the same model. LiTime offers the same specifications for the identical models as Ampere Time does. Therefore, they are mutually compatible with each other.

You can reach us via email at both support.ca@litime.com and support.ca@amperetime.com. We always respond within 24 hours.

No, the warranty for all Ampere Time products remains valid and will be continued by LiTime.

No, you don't need to take any action at this moment, as your warranty claims remain unchanged. You will notice that starting from December 1, 2022, we will be changing our name and logo on our website, in emails, etc. The logos of Ampere Time and LiTime will coexist for a while until we ensure that all of our customers are well informed.

No, your warranty claims from Ampere Time remain valid and will be automatically covered by our new brand, LiTime. You don't need to take any action. The Ampere Time and LiTime brands will coexist for a while.