Product Warranty We stand behind the quality and performance of our products through comprehensive warranty coverage.
Batteries over 30Ah receive a 5-year warranty when used correctly according to the product manual instructions.
Batteries 30Ah or less and solar charge controllers are warranted for 3 years. Battery chargers carry a 2-year warranty.
Used batteries classified as "Like New" are warranted for 4 years, while "Very Good" condition batteries have a 3-year warranty.
All warranties are effective from the date of purchase by the end user. Correct installation and usage as specified in the product manual are required to maintain warranty eligibility.
Please take time to carefully review the manual prior to setup and operation to ensure proper use and long-lasting
performance from your LiTime system. We're here to support you throughout the warranty periods.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.